Privacy Policy

Welcome to Pick Pay Drive Car Rentals' (Eleuthera, Bahamas) privacy policy. This privacy statement pertains to the personal data that we gather, utilize, and share when you use our websites, mobile applications (apps), online and offline goods and services (collectively, "services"), and mobile applications.

We will post any modifications to our privacy statement here. Before a change takes effect, we will notify you via a prominent notice on our websites and in our apps, if we make any changes that materially impact your rights. If you have an account with us, we may also use our Apps, send you an email at the address you supplied in your account, or notify you in other ways as necessary or allowed by law to inform you of material changes to this Privacy Policy. Any modifications to this privacy statement will take effect as soon as they are posted online.

When we issue a new Privacy Notice, you acknowledge it by using our websites, apps, products, and services as long as the updated Privacy Notice is still in force. Because of this, we advise you to periodically check our website for the most recent details regarding our privacy policies. We could occasionally offer further disclosures or privacy notifications that are unique to particular goods, services, or initiatives. These extra terms should be read in addition to this Privacy Notice, since they augment it.

THE TYPES OF INFORMATION WE COLLECT, AND HOW WE COLLECT THEM

In compliance with our privacy policy, we gather information about you from direct and indirect sources whenever you use our websites, applications, goods, or services, get in touch with us, engage with us in person, use our services, or engage with us on third-party platforms. We might not be able to offer you our goods or services if you don't give us the information we ask for.

Personal Information .

• A portion of the data we gather can be used to identify you specifically. Examples of this type of data include your name and contact details, date of birth, government-issued identification, payment details, insurance plans, and data about your rentals or usage of our enabled or provided products or services. When you make a reservation, for instance, we gather personal data about you, including your name, contact details, date of birth, driver's license, and any other valid government identification; payment details, such as credit or debit card information (we obtain security codes upon payment, but we discard them); We may get more information about your insurance company and/or coverage if you take part in one of our insurance programs, are in an accident, or have property damage.

  
  

  • Any call you place to us may be recorded or monitored by us for quality assurance, legal compliance, training, or other reasons. In certain situations, such as when you decide to share images and videos with us on social media or when we get a

    notification of a moving infraction that includes images and videos, we might gather photos and videos. Additionally, our rental locations can have video security surveillance systems and/or cameras installed.

    We may use cookies, pixel tags, beacons, scripts, and similar technologies to automatically collect certain information when you download, visit, or use our websites or apps, or when you communicate with us via email, texts, or other electronic means. This information may include your IP addresses, MAC addresses, device identifiers, browser types, Internet service providers ("ISPs"), location, and information about how you interact with our websites and/or apps, as well as referral/exit sites, operating systems, date/time stamps, and clickstream data.

    We also obtain personal data about you from other sources, such as third-party travel agencies, license holders, airlines, hotels, membership clubs, payment card companies, advertisers, and other partners; your employer; your social media accounts, in accordance with your privacy settings on those accounts; and other third-party sources that are legally permitted to provide us with your information.

    We may collect information about relevant health conditions when necessary to provide adaptive driving devices.

    Location Information

    • Your mobile device, our website, and your visits to our locations may all provide us with location data. By disabling push notifications and geolocation data transmission on your mobile device, you can always choose not to have your location data collected by us.

    • On occasion, we might also link you to specific location-related Connected Car Data.

      Non-Personal Information

    • We may also gather, process, or otherwise handle data so that it is kept in a format that cannot be associated with a specific person. Examples of this type of data include aggregated, de-identified, or anonymized data or vehicle information that is not associated with a specific person ("non-personal information"). Non-personal information, which we gather, use, and disclose for a range of reasons, is not covered by this privacy notice. Nonetheless, this Privacy Notice will apply to any non-personal information that is connected to or merged with personal information.

HOW INFORMATION IS USED

Personal Information

We use your personal information to:

• provide you with our websites, Apps, products and services;

• provide you with additional services or functionalities (for example, to automatically receive the vehicle location, odometer, fuel level and other information in connection with your rental);

• administer your rental, manage your rental records and to calculate your fees (for example, to automatically record the start of your rental, any exchange or upgrades, and the fuel or mileage usage and charges);

• communicate information regarding your reservation or rental. These communications are transactional or service related and will be sent via email, text, push notification or phone calls;

• diagnose problems, analyze trends, and assess our performances;

• provide roadside assistance;

• provide you with discounts;

• improve our operations and services;

• better understand our customers’ preferences;

• better understand how our vehicles are being used;

• tailor our services, promotions and offers to our customers;

• research and develop new products and services;

• maintain our fleet;

• recover lost, stolen or towed rental vehicles;

• interact with you in person, through our services or on third-party platforms (such as social media sites);

• provide you with, and improve, relevant marketing or offers from us and our partners, and to inform our advertising and marketing campaigns;

• enable third-party vehicle applications and services;

• improve road safety and reduce traffic;

• respond to legally binding requests from law enforcement, regulatory authorities or other third parties;

• ensure the security of our or another’s premises, property or other assets;

• defend, protect or enforce our rights or applicable terms of service;

• prevent fraud or the recurrence of fraud;

• assist in the event of an emergency; and

• comply with applicable law.

  We use technologies such as cookies, pixel tags, beacons, scripts, and similar ones to personalize and optimize our content for you, remember your past rentals and travel preferences, help us make our website, apps, products, and services more user-friendly and efficient, enhance our services, assist us in analyzing usage trends and patterns, and target you with online advertisements from us and our partners. In addition, we employ analytics tools like Google Analytics and others for research and development purposes, so that we can better understand how our apps and websites work on your device.

  Along with other advanced features, like Remarketing with Google Analytics, which uses third-party cookies (like the DoubleClick advertising cookie) or other third-party cookies in combination to inform, optimize, and display ads based on your previous visits to the services, we may also make use of specific types of display advertising. Visit Google's website at www.google.com/policies/privacy/partners/ to learn more about how Google Analytics gathers and uses data, as well as how you can manage information sent to Google. You can also find out about the opt-outs that are currently available for Google Analytics, such as the Google Analytics Browser Ad-On, at https://tools.google.com/dlpage/gaoptout/ .

  To assist us in promoting interest-based adverts to you or providing integration with outside services (like the Facebook Like button), we might make use of third-party platforms. In order to deliver integrated services, play or display advertisements on our services, on other

  websites, apps, or services you may use, and on other devices you may use, these providers use cookies or similar tracking technologies to gather information about your use of our websites, including our mobile apps, over time. To assist identify you across devices, we might provide our third-party advertising partners with a shared account identifier (such a hashed email address or user ID). In addition to providing advertising-related services like reporting, attribution, analytics, and market research, we and our third-party partners utilize this information to enable integrated services or to better tailor the online adverts you see to your interests. Regarding cookies and other site tracking mechanisms, you have choices.

  You have the option to configure your browser or device to reject all cookies or to notify you when one is being sent. Without cookies, though, certain features or services might not work as intended. A "Do Not Track" option, supported by some browsers, is meant to let websites know that you do not want to be tracked as you visit various websites. At this time, our websites don't alter their behavior in response to a Do Not Track or comparable signal. We may implement and make use of various technologies as the internet and other e-commerce channels expand in order to gather information about your visit or usage.

  In order to find our closest rental location, send you location-based notifications (like special offers nearby), arrival and return notifications, vehicle location, and upgrade availabilities, we use information about your location (sometimes even combining personal information with the location data of the rental car you are using). In the same ways that we utilize your personal information, we also use location data to enhance and provide more relevant marketing and offers to you from us and our partners.

  Data Retention

  In order to provide you with our services, as needed for the processing purpose(s) for which the information was originally collected, and for any other legitimate business purpose, such as legal, archival, accounting, and/or audit purposes, we may keep your information for as long as you have an account with Pick Pay Drive Car Rentals. We may keep your information even after you close your account or request that we provide you with our services if we are required to do so by law, an audit, or account requirements, or if it is stored in our archive system and cannot be isolated from other data.

HOW INFORMATION IS SHARED

We may disclose your personal information to a range of third parties, such as our service providers and business partners, in order to enable the uses of personal information specified in this Privacy Policy.

To assist us with our marketing and promotional initiatives, such as running our social media sites and other campaigns, or to follow your instructions or any extra consent you may have given us, we may share your personal information with our partners and third-party service providers.

We may share personal information with the company managing your account, if you are renting through a corporate, membership, or other comparable commercial entity account, for their own use. To find out more about their privacy practices, we advise you to read their privacy policy. We give you information on goods and services you might find interesting, together with commercial and promotional partners. For instance, in order to provide such

services and expedite your reservations, we may assist in arranging hotel stays, airfare, or other services from our business partners. We may also exchange personal information with them. Additionally, in order to enable us and our partners to offer adverts to our common client base, we might collaborate with other parties, such our airline and payment card partners. Based on the information you have in your reward program profile and the information we disclose about your rentals, our partners might be able to send you offers that are more relevant. Furthermore, in order to give you more relevant offers, we might let our third-party partners to identify you when you visit their website or app or to recognize you as one of their clients when you visit our websites or apps. You have the option to withdraw your permission to receive emails and texts from us and our business and promotional partners that are marketing and promotional in nature. Please be aware that withdrawing permission to receive marketing and promotional emails and texts has no bearing on our non-promotional or non-marketing correspondence. Examples of such correspondence include updates on the status and activities of your accounts, billing correspondence, replies to your inquiries, requests for post-service feedback or surveys, confirmations, and similar correspondence. In order to improve the relevancy of the online adverts on our websites and other websites that display our advertisements, we may share with our partners usage information about how our websites are used, including search terms, transaction details, and profile information (but not your identity).

As required or authorized by law, we may disclose your personal information to law enforcement, regulatory agencies, and other third parties. These purposes may include:

• answering to a subpoena,

• court order, or other legal process;

• defending, protecting, or enforcing our rights;

• helping in an emergency; and adhering to applicable laws.

• We may also share personal information with third parties in the event of an actual or potential merger or acquisition, consolidation, change in control, transfer of assets, bankruptcy, reorganization, or liquidation.

• To the extent that local laws require it, we will provide you notice on our websites or via e-mail of our intent to transfer personal information to a third party for this purpose.

  Personal Location Information .

  We only disclose your location to the following parties: law enforcement, regulatory agencies, other third parties as required or permitted by law, including for the following purposes:

  • third parties to whom you have granted consent, such as partners who offer location-based marketing;

  • our third-party service providers to assist in providing our services or third-party services you have requested;

    • Locating an overdue, suspected stolen, or lost car;

    • defending, protecting, or enforcing our rights;

    • and responding to a subpoena, court order, or other legal processes

    • offering assistance in case of an emergency; and

    • complying with applicable law.

HOW INFORMATION IS PROTECTED

• We place a high value on the protection of personal data. We take appropriate precautions to guard against unauthorized use, access, disclosure, modification, loss, or destruction of personal information. It is your duty to maintain the security of your account. Never divulge your membership, pin, or passcode to third parties. Be aware that scammers and hackers can pose as us or our website. for additional information about phishing. You must report us right away if you believe your information is being used without authorization or that there has been a security breach! In the event that your membership number, pin number, or account passcode are lost, stolen, or misused, we disclaim all liability for any resulting loss or harm.

CHILDREN’S PRIVACY

• Children under the age of eighteen are not permitted to use our websites, apps, goods, or services. We do not intentionally gather personal data from minors. Please get in touch with us right away if you believe we may have received personal information from a kid under the age of 18.

THIRD PARTY COLLECTION

• • Links to and from the websites of our business partners and affiliates may be found on our websites and applications. If you follow any links to or from the websites of our affiliates and business partners, please check the privacy policies of those websites as we have no responsibility over the collection or use of personal information on those websites.

• • In accordance with their privacy policies, car manufacturers and built-in services like OnStar, Uconnect, Bluetooth, Apple CarPlay, and Android Auto may also collect Connected Car Data from our vehicles and share it with us, depending on the technology installed in your rental car. Please be aware that before it reaches us, the owner of the built-in service or the manufacturer of the connected automobile may obtain Connected automobile Data. To learn more about what personal information is being collected from the linked car and why, we recommend you to study the privacy policies of the manufacturer, the applicable built-in service, and other terms and conditions pertaining to linked Car Data. The infotainment system and other systems in the car may access and store data from you or your device if you decide to sync it with it using Bluetooth, USB, or another method. When you return the car at the end of your rental, please make sure to unpair your device and take the appropriate actions to delete your information from the system. If you don't do this, your data can be saved in the system and accessible to anybody with the proper authorization to operate the vehicle. Any data that remains in the car after your use is not our responsibility.

CONTACT US

• If you have questions, comments, or suggestions, you can always contact us in the following ways. We may need to verify your identity before assisting with your request.